Hearing aid questions for troubleshooting with your hearing aid.

Below is a list of frequently asked questions about common problems associated with hearing instruments. If you have a question(s) that is not listed here, please feel free to e-mail us by clicking here.

Sympton: Dead
Cause: Battery Dead
Possible Cure: Replace Battery

Sympton: Dead
Cause: Blocked Earmold (BTE Only)
Possible Cure: Have Earmold Cleaned By A Hearing Professional

Sympton: Dead
Cause: Instrument Defective
Possible Cure: Consult Your Hearing Professional

Sympton: Dead
Cause: Instrument Defective
Possible Cure: Consult Your Hearing Professional

Sympton: Not Loud Enough
Cause: Battery Weak
Possible Cure: Replace Battery

Sympton: Not Loud Enough
Cause: Blocked Earmold (BTE Only)
Possible Cure: Have Earmold Cleaned By A Hearing Professional

Sympton: Intermittent (Hearing Goes On And Off)
Cause: Technical Problems
Possible Cure: Consult Your Hearing Professional

Sympton: Intermittent (Hearing Goes On And Off)
Cause: Battery Defective Or Weak
Possible Cure: Replace Battery

Sympton: Not Loud Enough
Cause: Your Hearing Needs Have Changed
Possible Cure: Consult Your Hearing Professional For An Evaluation

Sympton: Hearing Instrument Not Clear
Cause: Battery Low
Possible Cure: Replace Battery

Sympton: Hearing Instrument Not Clear
Cause: Instrument Defective
Possible Cure: Consult Your Hearing Professional

BATTERY TIPS!

Today's hearing aid batteries pack far more power in much less space. There are also many different battery systems to meet every hearing instrument's power demands.

Zinc Air is today's most popular power system. Through a unique construction that utilizes air from outside the battery, these batteries pack more energy into a battery cell than the older mercury and silver systems. With zinc air batteries, you can expect less battery replacements, clearer tones, fewer volume adjustments, and a longer battery life.

Battery Tips:

• Keep the tab on your zinc air battery until you are ready to use it.
• Always carry extra hearing aid batteries with you to avoid losing your hearing at critical times.
• Store your batteries at room temperature. Avoid storage in hot locations. Refrigeration is not necessary.
• Ventilate the battery compartment of your hearing aid at night to prevent moisture buildup.
• Never carry loose batteries in a pocket or purse. Metal objects such as coins or keys can short out the battery.
• Store and discard batteries in places that can not be reached by infants or children.
• Ask your hearing care professional about battery recycling programs.
• If swallowed, see a doctor immediately.

Troubleshooting & Tips for your hearing aid was  brought to you by: Starkey Labs.